The Social Security Administration (SSA) uses many forms to assess disability claims, and one of the most important is the SSA Form 821, also known as the Work Activity Report. If you're applying for disability benefits, or already receiving them, you may be asked to complete this form. Understanding what it is, why it matters, and how to complete it correctly can make a significant difference in your case. 

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What Is the SSA-821? 

Form SSA-821 is officially titled "Work Activity Report – Employee." It is used by the SSA to gather detailed information about any work you've performed after the date you claim your disability began. The SSA uses the data from this form to determine whether the work you've done counts as Substantial Gainful Activity (SGA). 

SGA is one of the key factors used to assess whether someone is eligible to receive disability benefits. The SGA limit changes from year to year, with different thresholds for blind and non-blind individuals.  

Why Did I Receive This Form? 

If the SSA sees any indication that you may have worked or earned income after your alleged onset date of disability, they may send you the SSA-821. You might receive it during: 

  • The initial application review 
  • A Continuing Disability Review (CDR) 
  • A work activity review if you are participating in the Ticket to Work program or returning to employment 

Receiving this form does not automatically mean your benefits will stop or that your application will be denied. It simply means that the SSA needs more information. 

What Information Does the SSA-821 Ask For? 

The form requests: 

  • Employer name and contact information 
  • Job title and description of duties 
  • Hours worked per week and hourly wage 
  • Dates of employment 
  • Special conditions that may have helped you work (such as fewer hours, extra breaks, help from others, or modified duties) 
  • Impairment-related work expenses (IRWEs), such as medications or assistive devices 

This information allows the SSA to determine whether your work counts as SGA, whether it was done under special conditions, or whether it shows an ability to work full time. 

Common Situations That Require Clarification 

  • Part-time work: You might be earning below the SGA limit but still be asked to clarify your job duties. 
  • Sheltered work or accommodations: If your employer allows significant accommodations or you work in a special environment, this must be reported clearly. 
  • Unsuccessful work attempts: If you tried to work but had to stop within 6 months because of your condition, the SSA may not count that as SGA, but they need the details. 

Tips for Completing the SSA-821 

  • Be honest and thorough. The SSA cross-checks your statements with employer records and wage data. 
  • Include every job, even brief or part-time positions. 
  • Explain any special conditions / accommodations, including help received, or reasons for stopping work. 
  • If you have Impairment-Related Work Expenses (IRWEs), include them. These can help reduce your countable income. 

What Happens After You Submit It? 

Once you submit the completed SSA-821, the SSA reviews it to determine if your work counts as SGA. If the SSA determines you are not engaging in SGA, your application or benefits can move forward. If they decide that your work is too substantial, your claim may be denied or your benefits might stop. 

How Disability Services of America Can Help 

Filling out SSA forms like the SSA Form 821 can feel overwhelming. We offer support to individuals who are applying for SSI or SSDI benefits, especially when navigating complex forms and requirements. 

We can help you: 

  • Understand what information the SSA is really looking for 
  • Identify whether your work is likely to be considered SGA 
  • Determine if accommodations or IRWEs should be included 
  • Maximize your benefits and plan for a return to full-time work if that’s your goal 

You don’t have to go through the process alone. 

Call us at 888‑689‑6760 or complete our online form to get expert support with your SSDI/SSI application or Ticket to Work strategy.